CONTRACT METER READING
ICONIX Waterworks provides accurate, timely, and reliable meter reading services. Our team works with utility companies and municipalities to help cut costs, eliminate operational problems, and improve customer service.
Safety is our number one priority. We promote a proactive approach for a safe work environment. Daily, weekly and monthly safety meetings equip our employees with safe work skills.
Our highly-trained meter readers are efficient, accurate, and timely. The work of each staff member is audited to verify quality workmanship and proper meter reading practices.
Performance monitoring and measurement
ICONIX has strict quality and accuracy standards. We provide continual training to our employees to ensure that all performance and customer relation standards are met. Our in-field quality checks ensure professional installations and verify quality workmanship and proper meter reading practices are met.
We monitor and measure individual and overall project performance to ensure your project runs smoothly and stays on schedule and within budget.
ICONIX places a high priority on minimizing inconveniences to your customers. We include customer service training in our training procedures to ensure that your customers receive the service they deserve. For example, we can help you communicate the benefits of an upcoming change, for reduced callbacks and increased acceptance.