City of


Overview of the Water Meter Replacement Program

The City of Cambridge is modernizing its water system infrastructure to provide the community with better water conservation and leak detection information, as well as to reduce the cost of operation.

Beginning in October 2019, ICONIX Waterworks will install new water meters for all commercial and residential properties. These installations are expected to be completed by December 2021.


In partnership with ICONIX Waterworks and the City, it has been determined that inside installations will cease until further notice. The safety and well-being of our residents are always a top priority. Homes and businesses that have the ability to complete the work from outside of the house (water meter transmitter retrofit) will continue as planned. These actions will eliminate potential exposure to COVID-19 while allowing the project to continue. Installers will continue to operate under the following guidelines:

  • Maintaining social distancing at all times
  • Appropriate use of mask, gloves, and personal protective equipment
  • Use of disinfectants and hand sanitizers before, during, and after installations

For the proposed installation, there will be minimal or no: 

  • Interaction between the installer and customer
  • Water disruption to customers
  • Action required by the customer
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What to Expect

Read frequently asked questions about the Program.

Schedule an Appointment

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Water Conservation Tips

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