ICONIX Waterworks continues to monitor the coronavirus (COVID-19) spread throughout our regions of operation to ensure that appropriate safe work practices, policies, and procedures are developed and implemented as necessary. Read our COVID-19 Safety Plan (posted June 1, 2020).

Mandatory Face Mask/Covering Policy:

Effective immediately, to protect our customers, partners, and employees, a face mask/covering is required anywhere physical distancing (6 feet / 2 meters) cannot be maintained. Learn more.

Canada:

• • July 29, 2020: COVID-19 Customer Update
  • May 19, 2020: COVID-19 Customer Letter
  • April 21, 2020: COVID-19 Vendor Letter Canada
  • April 1, 2020: COVID-19 Customer Letter Canada
  • April 1, 2020: Effective today, Product returns will temporarily not be accepted due to a reduction in our staffing levels. We apologize for any inconvenience this may cause.
  • March 20, 2020: We're Still Open But We've Gone Digital
  • March 19, 2020: COVID-19 Customer Letter Canada
  • March 17, 2020: COVID-19 Vendor Letter Canada
  • Electronic Invoicing, Statements and Convenient Payment Options
  • Complete the Self-Declaration Form for All Visitors to Locations in Canada

 

US: 

• • July 29, 2020: COVID-19 Customer Update
  • May 19, 2020: COVID-19 Customer Letter
  • March 30, 2020: Reduced Hours of Operation for HB Jaeger (Washington) Branches
  • March 20, 2020: We're Still Open But We've Gone Digital
  • March 18, 2020: COVID-19 Customer Letter US
  • March 17, 2020: COVID-19 Vendor Letter US
  • Electronic Invoicing, Statements and Convenient Payment Options
  • Complete the Self-Declaration Form for All Visitors to Locations in the US

 

*Updates to Our Terms (effective March 24, 2020):

• • Quotes: Due to pricing uncertainty arising from COVID-19, all prices quoted will need to be reviewed and may be adjusted at the time of order.
  • Sales Orders: Due to pricing uncertainty arising from COVID-19, delivery times for all goods and services ordered are subject to change.