COVID-19 Updates
ICONIX Waterworks continues to monitor the coronavirus (COVID-19) spread throughout our regions of operation to ensure that appropriate safe work practices, policies, and procedures are developed and implemented as necessary. Read our COVID-19 Safety Plan (posted June 1, 2020).
Canada:
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- May 19, 2020: COVID-19 Customer Letter
- April 21, 2020: COVID-19 Vendor Letter Canada
- April 1, 2020: COVID-19 Customer Letter Canada
- April 1, 2020: Effective today, Product returns will temporarily not be accepted due to a reduction in our staffing levels. We apologize for any inconvenience this may cause.
- March 20, 2020: We're Still Open But We've Gone Digital
- March 19, 2020: COVID-19 Customer Letter Canada
- March 17, 2020: COVID-19 Vendor Letter Canada
- Electronic Invoicing, Statements and Convenient Payment Options
- Complete the Self-Declaration Form for All Visitors to Locations in Canada
US:
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- May 19, 2020: COVID-19 Customer Letter
- March 30, 2020: Reduced Hours of Operation for HB Jaeger (Washington) Branches
- March 20, 2020: We're Still Open But We've Gone Digital
- March 18, 2020: COVID-19 Customer Letter US
- March 17, 2020: COVID-19 Vendor Letter US
- Electronic Invoicing, Statements and Convenient Payment Options
- Complete the Self-Declaration Form for All Visitors to Locations in the US
*Updates to Our Terms (effective March 24, 2020):
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- Quotes: Due to pricing uncertainty arising from COVID-19, all prices quoted will need to be reviewed and may be adjusted at the time of order.
- Sales Orders: Due to pricing uncertainty arising from COVID-19, delivery times for all goods and services ordered are subject to change.
