ICONIX Waterworks continues to monitor the coronavirus (COVID-19) spread throughout our regions of operation to ensure that appropriate safe work practices, policies, and procedures are developed and implemented as necessary. Read our COVID-19 Safety Plan (posted June 1, 2020).

Face Mask/Covering Policy:

Effective July 1, 2021: Mask-wearing policies may vary by region. Please refer to protocols displayed at your local branch. A face mask/covering is highly recommended in indoor public spaces or anywhere
physical distancing (6 feet / 2 meters) cannot be maintained.

Canada:

• • July 29, 2020: COVID-19 Customer Update
  • May 19, 2020: COVID-19 Customer Letter
  • April 21, 2020: COVID-19 Vendor Letter Canada
  • April 1, 2020: COVID-19 Customer Letter Canada
  • April 1, 2020: Effective today, Product returns will temporarily not be accepted due to a reduction in our staffing levels. We apologize for any inconvenience this may cause.
  • March 20, 2020: We're Still Open But We've Gone Digital
  • March 19, 2020: COVID-19 Customer Letter Canada
  • March 17, 2020: COVID-19 Vendor Letter Canada
  • Electronic Invoicing, Statements and Convenient Payment Options
  • Complete the Self-Declaration Form for All Visitors to Locations in Canada

 

US: 

• • July 29, 2020: COVID-19 Customer Update
  • May 19, 2020: COVID-19 Customer Letter
  • March 30, 2020: Reduced Hours of Operation for HB Jaeger (Washington) Branches
  • March 20, 2020: We're Still Open But We've Gone Digital
  • March 18, 2020: COVID-19 Customer Letter US
  • March 17, 2020: COVID-19 Vendor Letter US
  • Electronic Invoicing, Statements and Convenient Payment Options
  • Complete the Self-Declaration Form for All Visitors to Locations in the US

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